AC Infinity PRO Air Filtration Kit with Inline Fan and Controller, Carbon Filter, and Ducting Combo, 8" Questions & Answers
Q: What devices are compatible with the CONTROLLER 69 PRO?
A: All AC Infinity devices that contain a UIS connector are compatible. If your AC Infinity device has a 4-pin Molex connector and an EC motor, it may still be compatible with the use of a UIS adapter to convert its connector to fit with the controller.
Q: What does "level" refer to in the controller and app?
A: The level represents the intensity the device is running at. This is represented by a digit 0 to 10. Zero means the device is off, and 10 represents its running at its maximum. For fan devices, the level would be referring to their speed. For light devices, the level would be referring to its brightness. Note that on and off devices do not have a level setting.
Q: Why is my device is not turning off when the programming is triggering it to be off?
A: The figure set in OFF Mode determines the device’s level when it’s triggered to be OFF in all other modes. Set this figure to zero if you want the device to turn off when triggered OFF. If this is occurring in AUTO Mode, check the points of your high and low triggers, which can all activate concurrently. Turn off any triggers that are not in use. If you are using the app, check to see if any ADVANCE programming is active, which can override any control programming.
Q: Why does my device not run or run at low levels when the programming is triggering it to be on?
A: The figure set in ON Mode determines the device’s level when it’s triggered to be ON in all other modes. Make sure this figure is not set to zero or the device will not run when triggered to be ON. If this is occurring in AUTO Mode, check the points of your high and low triggers, which can all activate concurrently. Turn off any triggers that are not in use. If you are using the app, check to see if any ADVANCE programming is active, which can override any control programming.
Q: Where is the best place to position the sensor probe?
A: Place the sensor probe as close as possible to the hottest or most humid spot in your space.
Q: Do I need to remove the plastic cap from the probe?
A: Yes. You will need to remove the plastic cap so the probe can accurately read climate conditions.
Q: Can I connect different-sized fans to the same controller?
A: Please refer to pages 39-40 for details on adding more fan units.
Q: How do I stop my device from turning on and off too quickly in AUTO Mode?
A: The figure set in the TRANSITION under SETTINGS will determine how the device ramps up in levels when triggered to run in AUTO Mode. Set a transition threshold X. For every multiple of X that has surpassed your trigger point, the device will increase by one level. The lower the transition threshold is set to, the easier it will be for the device to ramp up in levels. If set to zero, the device will jump to the max set speed without ramping when triggered. This may cause the device to turn on and off quickly if the climate fluctuates back and forth. Increase the transition threshold number to help smooth out the transitions. Check the points of your high and low triggers, which can all activate concurrently. Turn off any triggers that are not in use.
Q: How do I set a minimum speed for constant ventilation, that would ramp up when triggered?
A: If a fan device is connected, the figure set in OFF Mode determines the fan speed when it’s triggered to be OFF in all other modes. When the fan isn’t triggered ON, it will be considered OFF and so it will run at that minimum speed continuously. Once triggered ON, it will change its speed to the figure set under ON Mode.
Q:Where is the best place to position the sensor probe?
A: Place the sensor probe as close as possible to the hottest or most humid spot in your space.
Q: Do I need to remove the plastic cap from the probe?
A: Yes. You will need to remove the plastic cap so the probe can accurately read climate conditions.
Q: Can I connect different-sized fans to the same controller?
A: Please refer to pages 39-40 for details on adding more fan units.
Q: Will I be able to use this controller with my own devices?
A: The CONTROLLER 69 PRO is only compatible with devices in the UIS ecosystem. Look for our logo on your AC Infinity device's packaging for UIS compatibility.
Q: Does the controller retain its settings after power is shut off?
A: Yes. If the controller's power is cut off and is powered on afterward, your settings will remain.
Q: My controller isn't pairing with the app. How do I fix this?
A: If the pairing process isn't successful, press any button to return to the normal screen. Then hold the port button for 5 seconds to try again. When starting the pairing process around multiple Wi-Fi controllers, move your smart device closer to the controller you wish to connect the app with.
Q: Why does the app ask me for location permissions?
A: The app requires location permissions to find the relative position of your smart controller and communicate with existing Bluetooth devices already paired with the app. All Android devices prior to system version 12.0 will require location permissions to be turned on for the Bluetooth scan to be successful.
Q: Why do the port’s level digits on the screen occasionally flash when I unplug a device?
A: The controller may have received electronic interference during the disconnection. To fix this, completely cut off power from the controller by unplugging all connected devices. Then plug them back into their previous ports and resume normal use.