The Company & Its Associates
HydroBuilder.com is a rapidly growing online retailer for all of your indoor and outdoor gardening needs. We aim to provide an extensive assortment of products and parts at an affordable price while maintaining our high standards of quality. Our goal is to maximize your yields and your budget! With thousands of products to choose from, why go anywhere else?
Located in Chico, California, HydroBuilder.com was started to provide a one stop shop of competitively priced, quality products backed by a knowledgeable staff of passionate horticulturists.
We strive to take the frustration out of purchasing online by providing our customers with a way to contact a HydroBuilder.com representative any day of the week. Our call center representatives are here Monday through Friday 8:00 am to 5:00 pm PST to help you! Emails sent through our 'Contact Us' page are answered daily, even on weekends! Our sales associates have the experience to provide accurate and concise technical support as well as unparalleled customer service. When we cannot personally answer your questions, we will either find the answer for you or put you in touch with someone who can. We are more than happy to help in any way possible.
HydroBuilder is Better Business Bureau accredited and our record reflects our commitment to our customers. We understand you have choices online and we appreciate your business.
We value our customer's input and would love to hear your ideas! We are constantly looking for ways to improve. The more feedback we receive, the better we can serve you! Feel free to send us an email through our 'Contact Us' page or give us a call at 888-815-9763.
We at HydroBuilder.com promise to accomplish the following as best as we can, every day of the year;
- Excellent Customer Service - The call center is open Monday through Friday, 8am to 6pm PST. Have a question? Any of our helpful representatives would be happy to assist you.
- 100% Secure Shopping - HydroBuilder.com has gone above and beyond the necessary standards of security to protect your identity and credit card information. Your information is protected by the top security providers.
- Pleasant User Experience - HydroBuilder.com is an easy to use website. We hope you find everything you need to shop with us is where you would expect it to be and functions as you would imagine. If this is not the case, please contact us. We are always looking for ways to improve.
Our Company -
312 Otterson Dr STE D
Chico, CA 95928